Reports to:     Vice President / Property Management

Our Client is a privately held, full-service real estate firm which leases and manages retail and mixed-use assets in the Southeast. The portfolio includes properties totaling over 10 million square feet in 9 states.  The company takes an ownership approach and strives to provide a unique approach to every property which results in exceptional asset performance.

The Property Manager is responsible for overseeing and managing the day-to-day activities of multiple properties in the portfolio to protect and enhance the real estate assets.  The selected candidate will be a collaborative team player that welcomes a challenge and is confident in their decision-making ability.

RESPONSIBILITIES:

• Manage the day-to-day operations on site of a specific property and potentially other locations depending on company growth.
• Maintain and develop strong relationships with existing tenants.
• Respond to tenant and asset customer inquiries and suggestions.
• Respond 24 hours, 7 days per week to any tenant issue or property emergency.
• Develop operations programs that contribute to the overall profitability, safety, and productivity of the property.
• Resolve maintenance issues, develop preventative maintenance plans and administer property improvements.
• Oversee existing property conditions.
• Assist the marketing department in the development of promotions, advertising campaigns and special events.
• Prepare the annual budget of each assigned asset and provide, at least, a semi-annual reforecast.
• Prepare monthly and quarterly variance reports for ownership groups.
• Participate in and lead regular asset management calls with ownership representatives.
• Inspect property on a regular basis to note and correct all related issues.
• Assist in managing fiscal activities of the property including development and adherence to the budget.
• Recommend and implement property sustainability practices.
• Evaluate property needs and recommend capital improvements as required. Execute approved projects in a timely manner – ensures scope accuracy and compliance.
• Develop relationships and serve as liaison to civic representatives, business partners, home office and tenants.
• Establish and maintain positive community relations by attending various functions as a representative of the center. Review and approve requests for tours, information, and public appearances.
• Direct extra income activity by approving applications for commercial activity on the common area after reviewing for desirability and possible conflict with tenant interests.
• Direct temporary/specialty leasing efforts to produce additional income for the asset.
• Assist the Tenant Coordinator to monitor on-site tenant construction for compliance with approved plans. Work proactively with others to ensure meeting rent commencement dates.
• In cooperation with retail leasing team, show space and interact with national, regional, local tenant prospects to enhance property income.
• Understand and report on market conditions, competition, community/ government issues and economic development plans.

QUALIFICATIONS:

• Four-year college degree preferred.
• 3+ years of experience in managing retail shopping centers and/or mixed-use assets.
• Creative abilities; able to think “outside the box”.
• Demonstrated leadership and management ability.
• Excellent organizational, communication and interpersonal skills.
• High proficiency of Microsoft software including Word, Excel, and Outlook.
• Experience with Building Engines and Yardi preferred.
• Affiliation with ICSC and advanced Property Management specific certifications preferred.
• Strong analytical and problem-solving skills.

About Poline Search Partners

Poline Search Partners is an international executive search firm specializing in the shopping center industry. We serve property owners, developers, retailers and service providers who are seeking remarkable talent and work to align them with candidates who are eager for new growth opportunities. Since 1979, our team has been connecting companies and candidates with a commitment to integrity and client satisfaction—making us the industry’s most trusted leader in recruitment.

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