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Process Manager, IT Asset Management (Asset)
Process Manager, IT Asset Management (Asset)University of California Los AngelesRequisition Number: 40791Salary: $112,599-$133,291Position Description:The Customer Success department proactively manages IT customer satisfaction and loyalty, ensuring interactions meet customer needs and managing and resolving common customer inquiries and needs. Acts as the 'front door' for ITS providing tiered support to handle the majority of common IT user needs including software, endpoint, and access inquiries. Provides service management expertise and program design including incident management,


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