Jewish Community Housing Corporation of Metropolitan New Jersey
CHIEF OPERATING OFFICER
The Jewish Community Housing Corporation of Metropolitan New Jersey (JCHC), a leading provider of senior citizen housing, is seeking a seasoned, forward-thinking Chief Operating Officer (COO). A key member of the JCHC’s three-person senior management team, the COO is responsible for administering and coordinating the day-to-day activities and programs of the organization, including four communities in both Essex and Morris Counties with independent living (affordable, mixed-income and market-rate), assisted living and memory care options.
Reporting to the Chief Executive Officer (CEO), the COO oversees the work of the JCHC Management Team to ensure the highest quality living environment for more than 500 seniors who call our buildings their home. At the same time, as the JCHC expands its portfolio and the needs of the senior population increases, the COO will play a major role in helping to manage that growth and to bring new, innovative programs and identify other opportunities to benefit residents current and future.
Responsibilities include but are not limited to:
Advises and consults with the CEO on organizational strategy, plans and operational implementation and development;
Serves as a staff liaison to the JCHC’s Board of Trustees, including preparing written reports, attending board meetings and working with board committees;
Directly supervises the JCHC Management Team and Executive Assistant to the COO;
Coordinates corporate marketing efforts;
Monitors implementation of capital improvement projects, preventative maintenance plans and security team initiatives for all buildings;
Oversees the implementation of dining programs for residents and other seniors (e.g., Kosher Meals on Wheels, etc.),
Represents the organization in local collaborative efforts and membership organizations and at public functions, as needed, in place of the CEO;
Ensures organizational compliance with all applicable federal, state and local legal and regulatory requirements and accrediting body standards;
Functions as the Quality Improvement Director for assisted living;
Supervises preparation for and responses to physical inspections and Management Occupancy Reviews conducted on behalf of the United States Department of Housing and Urban Development;
Oversees the state-funded Congregate Housing Services Program for low-income senior residents at two buildings;
Works with the CEO, CFO and Management Team on devising operating and capital budgets and reviewing organizational financial performance;
Monitors implementation of JCHC signature quality of life initiatives while seeking out new programming opportunities to enhance resident experience;
Devises and implements other assessment tools to measure organizational performance, including resident satisfaction. Designs plans to make needed improvements;
Establishes open and effective communication with residents and their families;
Fills in for the CEO during his/her absence; and,
Handles such other responsibilities as assigned by the CEO.
Minimum of seven (7) years overseeing organizational operations. Prior experience with operations management in both nonprofit and for-profit settings a plus;
Bachelor’s degree required. Master’s degree in related field (e.g., MBA, etc.) a plus;
Familiarity with HUD Section 202/8 and federal Low Income Housing Tax Credit programs and regulations;
Familiarity with State of New Jersey assisted living/memory care regulations. Current CALA License a plus;
Keen understanding of how to prepare budgets and interpret financial reports to be able to determine status of operations and suggest operational modifications as needed;
Excellent computer skills, including high skill proficiency with Microsoft Word and Excel and use of e-mail and the internet. Ability to learn new software packages as needed;
Ability to work well with all levels of internal management and staff, as well as Board Members, outside clients and vendors;
Excellent written and verbal communication skills;
Commitment to our mission of enhancing the lives of senior citizens and derives enjoyment interacting with seniors.
Internal Number: 001
About Jewish Community Housing Corpo
The Jewish Community Housing Corporation (JCHC) own and manages more than 470 apartments in four buildings for older adults in Morris and Essex counties in northern New Jersey. The non-profit organization offers seniors a range of options in terms of services, amenities, location and cost, all within a traditional Jewish environment.
Founded in 1982, the JCHC provides housing, programs, and services for the independent elderly living in these communities, many of whom have special needs. The organization continues to make a profound difference in the lives of these seniors by providing a traditional lifestyle, quality accommodations and kosher food.
The residences include:
The Jewish Federation Plaza at 760 Northfield Ave., West Orange, a 134-unit apartment building that opened in 1980.
The Lester Senior Housing Community, the first Jewish-sponsored and kosher assisted-living community in the state of New Jersey. Located on the Alex Aidekman Family Jewish Community Campus in Whippany, the community consists of 175 units: 84 market-rental one- and two-bedroom apartments; 36 one-bedroom apartments for residents of low and moderate income; and 55 assisted-living units, some that a...re studios, and some with one bedroom.
South Orange/B’nai B’rith Federation House at 219 South Orange Ave., which opened in 1991 and has 66 apartments.
Village Apartments of the Jewish Federation at 110 Vose Ave., South Orange, which opened in 1988, and has 68 market-rental units for seniors of modest and higher means.