Chautauqua Opportunities, Inc. (COI) seeks an exceptional professional to lead its Housing and Community Development division. S/he will work with a talented team of 10 people to help advance COI’s vision of empowering individuals and families, while building and transforming communities to achieve social and economic success.
Chautauqua Opportunities, Inc. has been actively serving the low-income population since 1965. COI’s mission is to lead the fight against poverty by mobilizing resources and creating partnerships to promote empowerment, economic independence, and opportunities. In order to achieve its mission, COI provides services that address local needs in areas of Housing & Community Development, Health Services, Children and Family Services, and the Child Care Council. Across 75 separate agency services and with a $17 million annual budget, COI serves approximately 15,000 individuals on a yearly basis.
The Housing and Community Development division recognizes that shelter is not only a basic necessity for survival, but that home ownership is an aspect to achieving the American Dream. The mission of the Housing Division is to support sustainable, safe, and affordable communities through partnerships and services that benefit local communities, businesses, and individuals. The Division directly offers emergency services to alleviate crisis situations, supportive services that stabilize housing options, opportunities for home ownership, energy conservation and renovation services that assist homeowners in maintaining the value of what is often a family’s largest economic asset: their property.
Staff members have diverse expertise and knowledge in areas as diverse as accessing funding, predevelopment, construction, rehabilitation, weatherization, housing management, counseling and advocacy, homeless prevention and rehousing, infrastructure development, specialized services for seniors and the disabled, and the development of community facilities.
COI staff are also involved in state and local planning efforts for affordable housing and related issues, including, the Chautauqua County Homeless Coalition and the NYS Rural Housing Coalition. COI staff were also actively involved in the proposal that led to the designation of the City of Dunkirk and the adjacent Town of Sheridan as an Economic Development Zone by New York State.
COI is recognized as a HUD Housing Counseling Agency and New York State Rural Preservation Company.
The Housing and Community Development Services Director will report to the Executive Director. He or She will directly supervise 5 employees, including the Housing Manager, Tenant and Properties Manager, Rehab Manager, Veterans Coordinator. The Housing and Community Development Services Director is expected to:
Develop and maintain appropriate reporting systems for service and financial records.
Serve as the agency’s Fair Housing Officer, and promote agency mission.
Ensure that job performance incorporates integrated service delivery model while promoting economic security.
Manage 96 rental units rented by the agency.
Work with the community to respond to local housing needs including buying, selling, rehabbing, and renting.
Develop project-based housing and manage HUD subsidies for income eligible housing customers.
Build and operate tax credit housing.
Participate in the larger team of the agency through committee structures, planning, policy development and volunteerism.
Establish and maintain cooperative relationships with service agencies, local government agencies, business groups, and lenders, to maximize service effectiveness and to expand potential linkages and partnerships within the community.
Foster relationships within the community that facilitate strategic partnerships.
Monitor and develop budgets for division and service areas.
Develop monthly board reports, and staff performance reviews.
Maximize service integration and cooperation within the division.
Facilitate strategic planning and implementation.
Oversee community needs assessment and the implementation of comprehensive management systems.
Implement and adhere to agency protocols and policies throughout the division.
Develop, train and monitor protocols, data entry, service delivery, and compliance.
Staff supervision and leadership development.
Develop and expand resources to facilitate service delivery.
Conduct data analysis on customer progress and service impact: gaps analysis and self-assessment.
Special projects and other duties related to the position as assigned.
Experience and Attributes
Ideal candidates for this position will share COI’s vision and values and will bring a variety of experiences and attributes to the COI team, including the following:
At least two years of commensurate experience preferred.
Knowledge of affordable housing industry.
Knowledge of property management and building project development.
Strong written and verbal communication skills.
Strong computer skills: Word, Excel, Access.
Strong management skills.
Bachelor’s Degree required, Masters preferred.
Valid driver’s license.
Ability to travel and reliable transportation.
Ability to lift 50 lbs.
Must be able to provide consistent even tempered customer service at all times.
To apply, e-mail your resume, a cover letter that explains how your skills align with the requirements above, and salary requirements to: COIHCSD@raffa.com (e-mail applications are required only complete applications will be accepted). For other inquiries, contact James Sunshine at firstname.lastname@example.org. Resume reviews begin immediately.
Chautauqua Opportunities, Inc. is an Equal Opportunity Employer/Affirmative Action Employer and does not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.